Safeguarding & Calendars


The Kent Education Health Needs Service recognises the importance of providing an ethos and environment within service that will help children to feel safe, secure and respected.  We aim to build a safe environment to encourage children to talk openly and enable them to feel confident that they will be listened to.

The Service will endeavour to support the welfare and safety of all pupils through:

  • maintaining children’s welfare as our paramount concern
  • ensuring the content of the curriculum includes social and emotional aspects of learning
  • ensuring that child protection is included in the curriculum to help children stay safe, recognise when they don’t feel safe and identify who they might / can talk to
  • providing suitable support and guidance so that pupils have a range of appropriate adults to approach if they are in difficulties
  • promoting a positive, supportive, neutral and secure environment where pupils can develop a sense of being valued and heard in their own right
  • ensuring all steps are taken to maintain site security and pupil’s physical safety
  • working with parents to build an understanding of the service’s responsibility to ensure the welfare of all children including the need for referral to other agencies in some situations
  • ensuring all staff are able to recognise the signs and symptoms of abuse and are aware of the service’s procedures and lines of communication
  • monitoring children and pupils who have been identified as having welfare or protection concerns; keeping confidential records which are stored securely and shared appropriately with other professionals
  • developing effective and supportive liaison with other agencies

Mobile Phones, MP3 and Other New Technologies

The service advises that mobile phones, MP3 players, iPods and other items should not be brought into service and if they are then this is at the owner’s risk. Mobile phones must be switched off during the day.  If a mobile phone or MP3 (and the like) are used without permission in lessons then they will be confiscated and returned at the end of the service day.  If this happens repeatedly then these devices will be returned to parents only.

Please refrain from contacting your child on their mobile during the day. If you need to speak with your son/daughter please contact the hub directly and we will arrange it.

Please note that ‘cyber bullying’ and ‘electronic harassment’ of any form will be taken very seriously and probably reported to the police. If a mobile device is being used then it will be confiscated and returned only to the parent. In this event should the pupil remain in the service then they will not be allowed to continue bringing their electronic device.

Pupils must also realise that photographing or videoing of staff without permission is unacceptable. Photographing or videoing any incident which could then cause offense or which could bring the service into disrepute is unacceptable. In these events the device will be confiscated and returned only to the parent. In this event should the pupil remain at service then they will not be allowed to continuing bringing their electronic device.


You can view the important dates on making use of the Calendar, the information below will give you some idea about what goes on during these calendared events.

Reports and Parental Meetings

Reports will be issued to parents at various points in the year (usually during the last week of Term). The reports will detail the progress being made by students as well as the expected grades each student should be achieving.

The assessment data contained within the reports will be based on summative assessment sessions carried out by each individual subject area.

Parental meetings are structured throughout the service year. The dates can be obtained from the service calendar. It is planned that these will take place in the evenings.

Quality Assurance

Quality Assurance is central to our work. It is a method of improving that of which we do for our pupils.  It is a process designed to be positive and helpful. The Kent Health Needs Education Service has a planned monthly cycle of quality assurance. This quality assurance is used to develop the service and is shared with all stakeholders. These days are opportunities to formally quality assure the service. Typically, a quality assurance day would include some or all of the following:-

  • Lesson drop ins
  • Work scrutiny (Mentoring packs, homework, exercise books etc.)
  • Voicing (pupil, staff, parents)
  • Data monitoring, attendance, progress and predictions, well-being, reintegration rates etc

In order to support this, we would be grateful if questionnaires are returned promptly.